Overall two impressions: 1. It's unreasonable that the car wasn't provided with a full tank. I wasn't sure how far I would drive, so I ended up refueling fully, and when I returned the car, it had more than double the fuel left. Suggestion: Full tank when picking up, full tank when returning. 2. Despite repeatedly telling the store that I already bought full insurance, I was still constantly pushed to buy local insurance, which was unpleasant. Suggestion: If you need insurance, don't buy it through the rental platform; just buy it locally. In case of a claim, the compensation is faster, and you don't have to advance the payment yourself.
Great service attitude, very patient. I bought basic insurance and there was no upselling of full coverage insurance. Hardly any queue, there was only one person ahead and the process was quick. Overall, a very good experience.
No upselling, provided a brand new car with only 7 kilometers on it.
About QEEQ:10.0/10
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