This is my second time renting from this company. The first time was in Toronto, where they had a service counter at the airport, making both pickup and drop-off very easy.
This time, I upgraded the vehicle at the counter to an SUV, which came with a very useful GPS.
Overall satisfactory, but it seems the insurance bought domestically is not recognized abroad. In case of an accident, you have to contact the domestic platform to resolve it.
They really misled me. I bought full insurance, but accidentally scratched the door a bit, and they demanded a 500 CAD compensation, saying full insurance only covers costs beyond 500 CAD.
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