“Value for money at QEEQ, but rental company could do better”
About Budget:7.0/10
When upgrading you shouldn't change vehicle basics like electric / combustion engine without notifying this when the vehicle is picked up. We we're going to places without possibilities to charge and hence specifically had ordered a combustion engine (we at home drive electrically, so this would normally be our choice, if just possible)
Totally shocked at the number of people in line for Budget car rental. 100's
Waited 1 hour in line and another 45 min at the counter as they did not have a van available for us.
We had 6 people so we had to wait until they found one. (which we had booked)
The queue was extremely long, by far the longest among all the rental companies there. The female attendant's attitude was acceptable, but there was something suspicious behind her smile. It wasn't just about hard-selling add-ons anymore; they directly added them to the contract. Even if you insisted you didn't need them, she'd still add them. So, remember to check the contract carefully, review the charges, and don't rush to confirm and sign! I trusted too easily and got scammed over a hundred dollars, but thankfully, the rental platform helped me get back half of it.
Overall good. The staff suggested changing to a larger vehicle because they thought the original model booked online would be uncomfortable for a larger group.
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