When picking up the car, I was informed that my reserved model was unavailable, and then they recommended more expensive models. This seems to be a common tactic nowadays.
It might be a communication issue. I didn’t request a vehicle upgrade, but they upgraded it anyway. Also, insurance was added, and I had asked for an additional driver but that wasn’t included. As a result, the final cost was higher than expected. Therefore, it’s essential to confirm everything with the representative during pickup to avoid ending up with services you didn’t ask for.
The staff attitude was good, but they seemed inexperienced and made an error that locked one of my credit cards. We had to use another card to complete the process.
About QEEQ:10.0/10
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