This is a scam targeting Chinese tourists, creating a perfect trap with pre-authorizations, fabricating non-existent car damages, and stealing from customers' credit cards! Blood and tears warning: Stay away from this company!
Customer service is unhelpful. Charged twice for the same reason. I chose the outbound option when booking, but after returning the car, they charged me more than 2000 for the outbound reason. Suspect the platform and the rental company are scamming customers together. Won't use this platform again.
The counter is conveniently located near the arrivals area, but the staff were inflexible. We booked the car for 2 PM, arrived at 1:20 PM but couldn't get the car until 2 PM.
“Excellent service with nice clean and reliable cars for hiring.”
About Hertz:9.0/10
Yes Hertz staff at Budapest (Gary) was brilliant, as i had two extra passengers and decided to go for a bigger car, not only did gary give me an automatic but a brand new Kia CEED, and the car was excellent, for only an extra 100 euros.
However on returning the car a different staff said i had to pay extra for petrol - but showed him a pic to indicate tank was full, and additionally i had to pay 27 euros extra on taxes which was not mentioned when i hired the car at pick up point. Otherwise Hertz services and staff are TOP CLASS. Otherdrawback is the 1200 euro deposit - quite steep I personally think.
About QEEQ:10.0/10
Great service from Qeeq, third time i have used it and the car rental prices were cheapest compared to other comparison sites including from Hertz directly
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