very unhelpful service. The car we reserved was not there and the only option offered was to upgrade to a bigger car and pay more. She did not agree to waive the upgrade cost despite hertz not having the car we reserved
The process was convenient, the car was in great condition! The service was excellent, no pressure to buy insurance. The staff were very friendly. Returning the car was especially convenient, Hertz's management was very efficient, they inspected the car on the spot, printed the receipt, and the deposit was refunded instantly.
Like: I'm usually good at finding deals for car rental but the best deal I could find for a 9 day rental for a mid size was over $700! Without any coupons, codes or etc, the standard price was around $900. When I found this deal on the same vehicle at Hertz, for only $430, I was very skeptical but I checked the deal everyway I could and then booked...no payment of card upfront. Then I verified that the confirmation was a legit booking at Hertz. No problems at all. I would highly recommend and this will be my starting point next time when I book a car.
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Good value for money. Cheaper than most.
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