they did not exceed expectations. The guy at front desk was rude. Apparently it's manditory that you purchase the sun pass and not an option and he simply said it's in the terms and condition. Get it or leave it and go somewhere else. And to top it off the tank was not full.
About QEEQ:8.0/10
Reply by Qeeq: Thank you for your review of QEEQ.
We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us.
Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
Worst car rental I've ever seen. They tried to add costs for many things that were not mentioned during the reservation, that more than tripled the cost of rental.
“They advertise a price & try to add on that double’s the price. Want’s a $2000 hold on credit card!”
About Clubs Car Rental:2.0/10
The worst company I have ever had to deal with! A scam! Beware of this company! The airport shuttle driver was also the clerk at the decaying shack we were taken to that had 3 cars in the lot! Customer Service sucked & won’t return money! Even the driver/clerk referred us to another company! Very telling!
“The wait for the shuttle was close to an hour. I became concerned about whether I was being stiffed”
About Clubs Car Rental:7.0/10
The wait for the shuttle was almost an hour. The desk answered the calls at first, then he told me to call the driver, who of course didn't answer. I was concerned after a half an hour about whether I was being stood up and would have to book another car. The seats, front and back were badly stained. I'm lucky I didn't wear dress clothes or have to impress anyone.
I waited 10 minutes for the rental van to pick me up from airport. Had to pay $9.99/day for toll charges even though I was in Ocala for 5 days with no tolls. Rental agency had no maps to get you back to rental location. On arrival at rental location no one was manning the return office. Waited at least 20 minutes for some one to show up.
About QEEQ:8.0/10
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Customer Service
wont use them again.
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