The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.
We had booked a SUV and when we go to the counter we were told they do not have it. We were given a mini van. The car was horrible and did not even have a charging spot. After persuading the staff we were asked to come the next day to get the SUV. It was a long drive for us with all the traffic. This spoilt our vacation.
About QEEQ:7.0/10
We expect better service and the booking site should also ensure that the type of car booked is available at the site.
Wait time was more an hour to pick up the car i received, the staff tried to upsell everyone over and over again. Car I ordered was unavailable. Return area has no carts to help getting luggage to terminal. Staff is at Fox is generally disinterested. Will never rent from Fox again.
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