Lovely team. I forgot not to lock the car with the key but to use the remote- and ended up with the burglar alarm going off!!! but the team replied to my phone call immediately and solved the problem. All very good! I really liked the phone holder and multiple cables provided to allow me to use my cellphone for google maps. I thought the steering wheel lock was a bit over the top- maybe good for Shanhai but not really needed in Central Otago!
About QEEQ:10.0/10
all good. I decided not to pay for insurance and that was the right decision in my case
The car's trunk was scratched by the garage door, and I was charged 2000 NZD for repairs. Although I expected car repairs to be expensive in New Zealand, local friends informed me that this quote is twice as much as a 4S shop, which is quite unreasonable.
Very satisfied. Upon arriving at the airport, there is a dedicated shuttle to the pickup location, just a 5-minute drive away. Very convenient. I will choose this car again next winter. The car is in excellent condition, a 2019 model, and drives wonderfully.
The South American guy who picked us up was very enthusiastic. He arrived shortly after we called him once we got our luggage.
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Customer Service
smooth from start to finish- excellent service!
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