Efficiency is low and work is slow, waited a long time with only a few people in line. Seems like most French workers are like this. Their attitude is acceptable.
We already bought insurance from Zuzuche, but when we picked up the car at the French branch, they tried to sell us additional insurance. We didn't sign any contract, yet 10 minutes after picking up the car, they charged us over 250 euros. This company is a scam. Don't use Budget's cars in the future. Also, be aware of the store clerk named Simon; he's the one who tricked us.
I was forced to buy additional insurance without my knowledge, and over 200 euros were charged to my credit card without reason. Awful service! I didn't even get the Volvo I booked.
I rent cars in Europe for 200 days a year, and this car rental company is terrible. The counter clearly stated it was a deposit, but after returning the car and leaving Paris, they charged my credit card. When I asked the car rental company, they said it was for insurance. If I wanted insurance, wouldn't I have bought it at the counter? And they didn't even have my signature.
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