The entire process from car booking to return was smooth. Never had any issues. Pick up was fast. Got a Ford Fusion hybrid instead of the Chevy Malibu. Pro: Highly efficient car, so saved a lot on gas. Cons: Trunk space was limited so only able to store 2 luggages in the bag. Third luggage was at the back seat. Only had 2 of us so that was not an issue for us.
You can check in online while queuing. The staff at the store was very nice and simply confirmed with me whether I had purchased insurance before proceeding with the final payment for the rental without any upselling.
The pick-up and drop-off locations were inside the airport, which was very convenient. The staff were friendly and helpful. The procedures for picking up and returning the car were simple, making the experience very satisfactory. Additionally, they provided a Garmin GPS for free.
You need basic English, a driver's license, and a translated document. You have to check if the car matches your reservation; if not, you need to point it out. You can add insurance yourself. The process takes about 10 minutes. The car is in good condition.
Quick pickup, easy return and billing. Extension fee is same as original price.
About QEEQ:10.0/10
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