1. I originally reserved a Veloz due to having quite a lot of luggage this time, but was given a Sienta instead upon pickup. The luggage capacity was inadequate, and I had to book an additional vehicle to address the issue. 2. While passing through a police checkpoint in Pattaya, I was stopped and informed by the police that the vehicle registration displayed on the car was expired. I was instructed not to drive further and immediately notify the vehicle owner, which was Hertz car rental. This caused inconvenience and delays for all passengers for about ten minutes before being allowed to proceed.
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Customer Service
Relevant Reviews on Hertz Bangkok - Sathorn Downtown
Audrey Salome
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