Very good experience. Just a reminder, hybrid models include electric cars. Initially, I was given an electric car, but I requested a gasoline car and was eventually provided with a Mercedes gasoline car.
I booked an 8 AM pickup, but I saw on Google that the rental company closes at 6 PM. So, I went to pick up the car at 5 PM, and they made an exception for me. I didn't need to return the car early, and their attitude was great! They explained all kinds of insurance options and potential issues we might face. They even upgraded us to a Nissan SUV. Extremely satisfied!
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