“Checkin staff needs more customer service training.”
About Hertz:8.0/10
Checkin Counter staff's responses were curt, speaks w minimal eye contact, no greetings, no smiles, no 'thank you'....simply bored with her job (?) Overall, unapproachable & checkin was unpleasant.
In contrast, Checkout staff were courteous & professional.
El personal del mostrador un poco más amable y que hablen español.
About QEEQ:10.0/10
Estoy muy complacido y a gusto con EasyRentCars en todo el sentido de la palabra.
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Customer Service
Rental was really easy, but the insurance policy got complicated, we could add an extra driver.
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