Average, nothing particularly good about the service, but nothing too unpleasant either. The only issue was that the actual payment amount at the store was slightly higher than the amount shown on the booking page.
The car was scheduled to be picked up at 10 AM, but I only got it at 4 PM. They kept saying there were no cars. If there are no cars available, why allow bookings? Wasted an entire day’s travel plans.
We asked for a convertible. The first car had an issue with the roof that we fortunately discovered before we left the garage. We agreed to come back in 5 hours for a replacement as there weren't any available at the time. Second car was identical but without fault.
On pick up, the price quoted was higher than agreed on the booking. Only incentive argued did they remove the "satellite radio" extra we didn't ask for and the price dropped to the booking amount plus some tax / fee I'm not sure is legitimate.
No issues regarding fuel or damage on drop off, but they did try and charge us for an additional day because of the delayed start despite previously agreeing we could drop it off 5 hours latwe. Again, once we pushed them they met the agreed price without hassle. Overall it seems they try to trick you into paying additional fees without telling you which seems dishonest, but we still enjoyed the hire.
About QEEQ:8.0/10
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