The counter is small but clearly marked. The staff were very particular about their working hours and had an average attitude. We waited for a while. The service is not comparable to Japan or Taiwan.
The rental company seems to be a few small private companies. Management is simple, and returning the car isn't strict at all. They didn't even check; you just drop off the keys.
The Car was in a very good condition. Hertz service was simply superb and their staff were quite prompt in their service. At the time of dropping, we noticed some issue with the fuel level indicator. They politely accepted my complain and within one day confirmed the issue from their side and did not charge any additional charges. I would like to specially thank Ms. Fitri who followed up on this and responded promptly.
I will recommend Hertz, especially for their service and kind staff.
About QEEQ:10.0/10
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