The price was quite reasonable, and the service at the Vancouver airport counter was excellent. They even gave me a free car upgrade. The staff helped install the child seat.
It was not the reserved vehicle, and there seemed to be no option to choose another. The rental company just brought a car at the scheduled time, handed over the keys, and that was it. No room for negotiation. One word: 'resigned.'
High efficiency and good attitude. A lost Leica camera was picked up by the staff and returned intact. Additionally, requests for vehicle changes were readily accommodated.
We booked a BMW 3 series or equivalent and ended up with a 4x4 AWD infiniti! Amazing customer service from all parties and will be using again.
About QEEQ:10.0/10
Booking process easy, changed the dates several times before the actual booking! Absolutely amazing process.
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