They promised a full tank, but gave us a car with an empty tank and refused to fill it up. During the car inspection, they pretended to record two scratches but didn't actually mark them on the form. They tricked me into paying 1500 rupees, and when returning the car, who can manage to return it with an exactly empty tank to the airport? I still had more than half a tank left. Really wanted to curse.
The car provided was decent for the local standard, nearly new Hyundai Elantra. However, it did not have a parking sensor. When I booked the car, I asked the customer service of Zuzuche, and they said there was no limit on drivers. But when I picked up the car, I was told that adding a second driver would cost an additional 500 local currency, about 100 RMB. Since the Zuzuche order details didn't mention this clearly, we had to pay the extra 100 RMB.
The car was in good condition, relatively new, with less than 30,000 kilometers driven. It was a Chevrolet Cruze. Acceleration was a bit slow, but you can't expect too much from a 1.6L engine. The price was reasonable, 10-20% cheaper than AVIS and HERTZ. The only unreasonable part was that the fuel gauge was at 1/4 when I picked up the car, not full as advertised. Fortunately, I managed to return it with the gauge at the same level.
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