Chap was rude, wasnt interested in any paperwork just barked licence, credit card and passport. Then said I would be better in a 7 seater car, rather than the 8 seater van we had booked and said it wasnt available. I said I would have to have the upgraded Mercedes van then and refused a car, and by a miracle they suddenly found the van that I had booked. They tried to push the zero excess insurance numerous times, and were dismissive when pointing out damage that they had missed on the report sheet. They also didnt explain that the barcode ticket they gave me was to gain release from the car park. Overall they were worse than awful.
I booked a 7-seater well in advance, but when I got to the rental place, they said they had no cars. They gave me a 4-seater, which couldn't fit our luggage. After a long negotiation, they finally provided a 7-seater. Their attitude was terrible. This is the first time I've encountered such a situation.
All was good
Thé personal at the airport very frizndly and courtesy
About QEEQ:9.0/10
Very good
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