The staff at pick-up was quite rude of the fact that we did not purchase additional insurance and kept narrating scenarios where we could get into accidents and not be covered. He never smiled and had a very stern tone about everything. It wasn't the best of starts for a weekend away as everyone was tensed from the get-go. Wish the staff was a bit friendlier. We aslo had to put a deposit of $4000 whi I felt was much higher than usual, I'm still waiting for the return and had to make alternative financial arrangements until this is returned.
“Vehicle was a station wagon, (not specified in booking details) difficult to park and not efficient”
About Cut Price Car Rentals:6.7/10
Staff were friendly , vehicle was a station wagon (not specified in booking details) difficult to park and turning circle too wide. Too may bells and whistles, overall was satisfied.
Inconsistent information provided by counter staff at time of pick up versus drop off. Staff pretended not to know who the individual had been who checked out the car to me. No luggage cover for hatchback car leaving luggage exposed when travelling. Errors in what time to return the car, how much petrol to return the car with. Bald tires.
They charged me the rent on the counter by mistake although I had paid off everything online. Money is expected to be refunded in 10 days time.
About QEEQ:8.0/10
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Customer Service
Staff could have been friendlier
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