I made a reservation for a Ford Explorer because of its cargo space but I got a Nissan Pathfinder. It was very disappointing because we had so many bags and had to put bags in the second row with the passenger.
Initially, they gave us a car without a front license plate and not the model I had booked. Later, the patrolling staff at the car park noticed and said it was unusable, asked the service staff to switch, and we were told there were no cars at that spot. Finally, albeit reluctantly, the receptionist gave us the car model we had booked.
“great car, short check out, but very long time to pick up”
About Budget:10.0/10
A bit long time of waiting to pick up the car, above one hour of waiting in the queue
About QEEQ:10.0/10
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