What a horrible experience only three days before our wedding!
D.Siciliano
Ireland
Reviewed: Thu, Aug 15, 2019
About Easirent:5.3/10
We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service.
We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!
“On current experience I’d go to a hire company that provides the car class booked.”
About Easirent:6.3/10
Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.
About QEEQ:7.0/10
Have yet to see a refund which the so called price protector achieved for me, certainly hasn’t hit my credit card. And it’s now 3 weeks since my hire started.
The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.
“Good Car - pick up point and drop off point not clear in the instructions”
About Easirent:7.0/10
Car excellent
Bad communication about difference between Car Insurance / Rent a car company.
We hire car with this company because Web site offers 13.95 by day. I paid by credit card 13.95 however when were in the meeting point the staff tell us to pay 49 euro for hire car by day.
Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
What a horrible experience only three days before our wedding!
Relevant Reviews on Easirent Dublin Airport
A.Knight
-
-
-
-
View more >b.boyes
-
-
-
-
View more >a.Kelly
-
-
-
-
View more >-
-
-
-
View more >PK Lim
-
-
-
-
View more >Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer