Took too long to pick up. The gear shift box kept popping open. 5th gear was awkward
s.Virani
Portugal
Reviewed: Wed, Aug 21, 2019
About SURPRICE RENT A CAR:7.7/10
Took to log to get car. Drop off was easy. Shuttle said they couldn't take us to terminal 2 which is where our flight left from this was never mentioned anywhere
About QEEQ:8.0/10
Booking was fine but it was hard ti fund the rental location
As this car was the least expensive of all available on the site so we didnt expect much. Car was not very clean inside and was scratched with numerous small dents. It ran and drove well without any issues so it was good value if you can tolerate slow service and a less than pristine vehicle.
“Sem condições logísticas e humanas para atender os clientes”
About SURPRICE RENT A CAR:6.3/10
Sem capacidade de recursos humanos para atender os clientes na recolha e entrega das viaturas. Estive mais de 60' em pé na fila a aguardar a minha vez para ser atendido. Impossível!!!!
Sem condições e não recomendo!!!!
About QEEQ:10.0/10
Muito boa relação custo/ viatura / dias de aluguer.
Fácil e muito recomendável!!!!
Waited over 2 hours to rent the car. They charged my card over $1500 for insurance when I told them my credit card covers any additional accident protection. When I rented the car, I explained I would be returning the car on thurs July 25, not sat July 27. They said I would still have to pay till July 27th even though I returned it 2 days earlier. I want those two days refunded back to me, not a good way to do business
About QEEQ:8.0/10
The online process was fine, didn’t realize the nightmare I would face using surprice in Lisbon !
Picking up the car was very long, missing some organization. Bringing back the car, no information about the fact that you don’t need to wait
About QEEQ:8.0/10
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Took too long to pick up. The gear shift box kept popping open. 5th gear was awkward
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