Easy pick up and drop off. Car met expectations.

I found it cheaper through easy rent cars then through the rental company.

Very pleased with the service. Received free vehicle upgrade at pick-up time.

I found it to be quite seamless. There was no price drop. Disappointed that rentals aren't approved if over the age of 65.

Was so much disappointed budget did not offer the car I rented, neither similar. Was much smaller size not enough for the baggage. Waiting time was so long . Staff was not very helpful

Booking process was so easy Excellent

The staff was fine and I didn't have to wait long, but I did not get the car I signed up for. I know this happens all the time with rentals, but I upgraded my rental level specifically to get that car, so I was very disappointed to get a lesser car than what I was promised yet still had to pay the upgrade price.

Said I would pick the car up at 10:30, ended up getting there at 11:30. I was told that it would be 45 min to get a truck. After getting frustrated and telling them that I would take a car that wasn’t clean they got me one fairly quickly. Coming from someone who is executive elite with National I am not used to this level of service.