Had to wait 2 hours in total to get the car even if I booked online. Very low service. Waited one hour and a half standing at queue and only 6 customers in front of me. After this, had to wait another 30min. outside for the car and I didn't get the car I booked.
Good car and rental. Still haven't received any communication from them after the rental, including them holding on to my deposit even though they said the car was alright.
Le véhicule était légèrement plus petit que le modèle réservé. L'attente inconsevable pour récupérer le véhicule. Plus de 1h30 de file. INADMISSIBLE. Plus long que le vol.
Le temps d'attente pour récupérer le véhicule à depasser l'heure. Les personnes au comptoir paraissent incompétente. La file d'attente était de plus de 15 personnes et les 5 ou 6 assistant ne faisait que de se promener derrière le comptoir. C'est inadmissible
F duclos
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Customer Service
Besides the really bad service, it was ok.
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