Size of SUV I ordered not available. Had to pay much higher price for a suitable sized car.
C.Wong
United States
Reviewed: Mon, Sep 9, 2019
About FOX RENT A CAR:9.3/10
Very disappointed with the car they offered. I rented thru you, a Rav 4 or Santa Fe. They offered ONLY a small Jeep which appeared to be like a compact or small SUV. Had to take a Mitsubishi Outlander at $655.00. Had no choice to go with another car rental company as I had to drive about 170 miles that day. Will never rent from Fox again as their inventory of cars is very limited. Is there anything you can do to get me a partial refund due to the much lesser amount I had agreed to with your company? I was supposed to pay Fox $465.49 for the Rav 4 or Santa Fe, but ended up paying $655.00 for the Mitsubishi Outlander, the only larger sized SUV than the small Jeep they offered.Not fair at all!
About QEEQ:8.0/10
How am I guaranteed to get the size car I agreed to if I arrange the rental thru a third party like your company vs directly with the car rental facility?
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Size of SUV I ordered not available. Had to pay much higher price for a suitable sized car.