The car was in good condition and the trunk was large enough to fit two 28-inch, two 26-inch, and one 20-inch suitcase, totaling five pieces of luggage. The store is a bit far from Perth Airport; you need to contact a shuttle, which took some effort. Fortunately, I met an employee from another rental company who helped me call for a shuttle. The shuttle service was great, the vehicle was spacious, and after returning the car, they kindly took us back to the airport. Big thumbs up to the driver (definitely over 70 years old).
“Good experience with Easyrentcars however Ace rentals were a bit average.”
About ACE Rental Cars:8.7/10
I was provided with a Nissan Qashqai and had trouble with the car not recognising the key multiple times a day for the whole ten day period. When I mentioned it on return the staff member just siad "oh yeah we have that trouble with the Nissans all the time". Well they could have told us about it on pick up. Also the lady on reception was rude when I explained that my partner didnt want to drive the vehicle.
Everything was great except that the business had moved and I could not find it. It would have been fine if I was picked up from the airport but I was already in town. I would recommend changing your address on your website
Staff were excellent. The car was quite old and I was worried at times that it may break down. But it did not. It was well needed.
About QEEQ:10.0/10
These guys were fantastic. I lost my confirmation and they were able to help without any issues.
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Customer Service
Great price, but the retail office was miles from the airport, the "airport office" shuts at 5pm too
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