No information provided on HGS sticker. Multiple phone calls and online chats gave conflicting information and in the end provided no help. No sticker on car, still not sure car was registered for HGS. Never received a green light when using tolls. Staff on return tried checking but in the end told us to go, that there will be no problem. Here hoping no fines come through. Otherwise car condition was good.
The attitude of the car rental company's manager was very poor. I waited for over 40 minutes at the rental company while they kept talking on the phone, joking with other staff members without speeding up the paperwork. Most importantly, the car they rented to me was very old and dirty inside and out. Because I was traveling abroad, I didn't want to argue with them, so I reluctantly used their car.
They said there would be someone holding a sign to pick us up upon arrival, but after everyone in our group was picked up by various other people, nobody was there for us. We called and it took ages for someone to come, which seriously disrupted our schedule.
The car i originally booked was medium SUV for us to travel tough road but turn out they gave us a normal small car.
About QEEQ:8.0/10
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