The counter staff are very friendly and helpful. The transactions went quick and smoothly.
Shuttle van bring us to the location which is nice because outside the craziness of the ORD airport.
Rental place took forever to get to, took a long time once there, staff was NOT customer service oriented and car didn’t have working A/C! Will never used them again.
The process to pick it up was terrible nobody new anything I had to call several times, then coming back they told me 15 minutes for a shuttle I way 45 minutes plus.
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