Like: The car rental was easy despite not being right at the airport. There is a gas station attached to the car rental which is very handy. Dislike: Car wasn't entirely clean outside, but the weather had been rainy as well.
They didnt have a small car which is what i booked originally. They said i can get a SUV but i wanted a small car. So they had one small car which was returned and he said i could take that. The car was very dirty as it was never cleaned. However the customer service was great.
“Not clear that would be charged extra $80 for mileage when indicated 3,500 km free and drove 650 km”
About Routes:7.0/10
The counter staff should have made it clear when I indicated where I was driving to pick up items for charity, that I would have to pay extra for mileage. That was not stated and therefore made this a very expensive trip.
“Very happy would definitely recommend to anyone coming to Edmonton”
About Routes:10.0/10
Dislike: I think everything was excellent don't think anything needs to be improved.
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Customer Service
Staff was great, friendly, sincere
Dislike: Car wasn't entirely clean outside, but the weather had been rainy as well.
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