I was given a Mitsubishi ASX which is under the Compact SUV category. It was an excellent vehicle and the boot space is the best I have experienced for a Compact SUV
There were no lines at the Budget counter at Perth Airport when picking up and returning the car. The staff was very friendly and patiently explained the rental details and traffic rules in Western Australia. We received an almost brand new car with only a few hundred kilometers. Overall, this was a great rental experience!
The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.
About QEEQ:10.0/10
Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user
The car is excellent and exceed my expectation. Friendly customer service with no upfront selling of insurance.
About QEEQ:10.0/10
User friendly and easy to navigate.
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