Arrived at the car rental location on time, only to be offered a lower grade vehicle. They insisted it was an SUV as per the reservation. After over an hour of negotiation, the manager finally intervened and provided the reserved model.
Excellent service by all, except for woman upon returning the vehicle. Needed roadside assistance once, a very expedious and problem-free experience.
Woman when returning vehicle was quite rude, definitly having an off-day.
About QEEQ:10.0/10
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All service is good and staff very friendly.
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