Bad customer service and no protection of credit card payment details
E.Teo
South Korea
Reviewed: Fri, Jan 3, 2020
About tamra:5.0/10
Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !
At point of booking we noticed on booking confirmation that a deposit of USD500 - 3000 may be required. However it was not collected. The amount of the required deposit is above my expectation and we do not have sufficient fund for that.
We booked a Kia Morning but they gave us a Chevrolet Spark instead. Besides that, their customer support is slow. I called to ask for help but they replied me on the next day. Luckily it wasn't any urgent matters, Tamra can work better in this. Other than that, everything is good!
About QEEQ:10.0/10
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Customer Service
Bad customer service and no protection of credit card payment details
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