Didn't inspect the car in advance; tires were worn out. They only changed the tires the next day after I requested it. Gave me a Vios as a replacement for a day and still asked for fuel costs. Couldn't return the car at klia2, had to go to the rental office in klia. What a terrible company!
Like: Always inform them whether you're gonna be in klia1 or klia2. I did and it was easy. Directions was clear, process was easy.
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