I use Avis in Europe but the car picked up in Dallas was in poor condition - holes in seats, many scratches & small dents, scuffed alloys etc. I won’t be selecting them again in the US. In fairness the pick-up and drop off process was smooth and the staff obliging.
About QEEQ:10.0/10
Easy to use and the WhatsApp chat process was excellent.
AVIS offered a Spring Festival promotion which seemed attractive, so I decided to rent from them, but the experience turned out to be quite frustrating. When picking up the car, there were about five people ahead of me, and I had to wait for over half an hour—it was extremely slow. Finally, a Black lady assisted me. She swapped my reservation to a compact SUV, which I agreed to, but the first car she gave me had a front camera missing, leaving a black hole there, and the panel near the right headlight was coming apart—it was clearly a car involved in an accident. I went back and requested a replacement. She said she'd give me a new car but ended up giving me a Mazda with over 20,000 miles on it. By then, it was already past 5 PM, so I took the car and headed to Fort Worth. The next day, I discovered the right front tire was a different brand from the other three and had a visible bulge. I went to three local AVIS stores, but none of them agreed to replace the car. In the end, I had to drive back to Dallas Airport to get a replacement. I directly told the counter staff I was 'very disappointed with AVIS service' before they finally gave me a Kia SUV with over 10,000 miles.
Todo salió acorde a lo planificado y a lo previsto por la pagina QEEQ. No tuve inconvenientes de ningún tipo.
Muchas gracias por los servicios prestados.
About QEEQ:10.0/10
He rentado varias veces con esta página QEEQ y nunca he tenido problemas con la misma. Viajo pocas veces al año, pero siempre trato de que sea simple rentar un auto. Agradezco la buena resolución a mis búsquedas y precios convenientes. Por lo tanto recomiendo el uso de la misma.
“We struggled to find a reasonably priced one way rental, but QEEQ did it in the end.”
About AVIS:10.0/10
It took ten minutes for Avis to source a suitable car for us; it was busy.
The customer service agent was extremely friendly and a pleasure to deal with.
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