The staff of the company provided very attentive service. When we picked up the car in Paris, the staff helped us drive the car from the basement to the ground level. When we changed cars in Strasbourg, the staff also assisted by driving the car from the underground parking to their office entrance.
The pickup process was smooth with no issues. However, the return experience was very poor. The wait time was long, the staff were constantly doing other things, prioritizing European customers, and their attitude was not good.
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Viola Augustine
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