Toronto, Ontario, Canada
Alamo - Toronto Union Station Information, Car hire Instructions & Policies
Address
161 BAY ST, UNITE C80, TORONTO, ON, M5J 2S1, CA
Telephone
+14165041900
Pick-up Instructions
The rental branch is located East of Union Station, at the corner of Front Street and Bay Street. Exit onto Front Street from Union Station. Head East, Turn right, and head towards Bay Street. Enter at the North East Corner - 161 Bay Street. Proceed down one flight via Escalator/Elevator to the Concourse Level. Your rental will be serviced through Enterprise Rent-a-Car, our Drive Alliance Partner. Vehicle Return Area is on Parking Level 3.
Drop-off Instructions
Vehicle Return Area is on Parking Level 3.
Opening Hours
| Days of week | Opening Hours |
| Sunday | 09:00 -14:00 |
| Monday | 08:00 -18:00 |
| Tuesday | 08:00 -18:00 |
| Wednesday | 08:00 -18:00 |
| Thursday | 08:00 -18:00 |
| Friday | 08:00 -18:00 |
| Saturday | 09:00 -14:00 |
Deposit policy
Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
| Representative Car Models | Deposit Amount(approx.) | Business Days Required for Refund |
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. | USD300-5000 | 30-60 |
Accepted Cards
Credit cards issued by the following companies qualify a car hire from this store: Visa, Master
E-voucher
Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.
Age requirements
21 - 80 years old
Young Driver Fee applies at 21 - 24 years old with charge of CAD 20 per day approximately.
Driver's License Requirements
The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).
For foreign renters, you need to bring:
Original Driver's License in Latin/Roman Alphabet
Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.
Original Japanese Driving Licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.
Original South Korea Driving License (English version) + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.
Original Japanese Driving Licence + Dealer translation
Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic
Original South Korea Driving License (English version)
An English translation must be provided on the back of the driver's license.
For local renters, you need to bring:
Full Driving License issued in Canada
Additional Extras
To be updated
Cross Border
Free of Charge:
United States
Must-not:
Mexico
Cross Islands
To be updated
Excess
Collision Damage Waiver Excess:
USD 800
Fuel Policy (what does it mean)
Full to Full
Free Tank
Distances to Airports | Railway Stations | Hotels | Other Landmarks
Airports
2.4 km from Billy Bishop Toronto City Centre Airport
12.9 km from Downsview Airport
20.1 km from Toronto Pearson Airport
Railway Stations
0.2 km from Toronto Union Station
5.1 km from Greenwood Yard
5.9 km from Bloor GO
Hotels
0.2 km from Hotel Victoria
0.2 km from Diamond Vacation Homes - Union Station
0.3 km from The Fairmont Royal York
Other Landmarks
0.7 km from Osgoode Hall
0.9 km from CN Tower
0.9 km from Ontario Legislative Buildings
Pay for Car Rentals with Crypto
- Vehicle condition 1.6
- Vehicle cleanliness 1.6
- Spaciousness 1.6
- Counter staff 1.6
- Pick-up location 0.6
- Drop-off location 0.6
- Time spent on pick-up0-10 mins
- Time spent on drop-off0-10 mins
9.4 ExcellentLike: Great service. Got upgraded car at no additional cost
10 ExcellentGreat car rental company. The office is right next to the underground parking garage, and the service was excellent. We were a bit late returning the car due to refueling, but when we called to explain, the staff assured us it was no problem.
10 ExcellentVery satisfied.
10 ExcellentPretty good.
10 ExcellentThe screen went black twice during the trip, which was quite worrying. Fortunately, it didn't happen again afterward!
