9.7 /10 Excellent
Reviewed: Friday, April 11, 2025
It was busy in front of counter. Stuff was good but I belive the system of dryyve was not integrated with Qeeq so I had to refill all the information which was already given at the time of booking with Qeeq. That overall was causing the queue
Read More > 9 /10 Excellent
Reviewed: Friday, April 11, 2025
到qeeq櫃檯取車時,Dryyve會要你保他們的保險。
所以在qeeq上的保險,Dryyve不承認,如果出事沒有Dryyve的保險,要先自己賠給Dryyve,再跟qeeq申請理賠,很不方便。
Read More > 6 /10 Average
Reviewed: Friday, April 11, 2025
Too many hidden charges, including an extra 1000 RMB for crossing borders. Daily limit of 100 kilometers, and minor collisions are at your own expense. It's worrisome, and the return inspection is very strict, even dust is considered scratches, but overall it's okay.
Read More > 2 /10 Poor
Reviewed: Friday, April 11, 2025
The car provided was different from the one in the order. They kept pushing insurance at the time of pickup and didn't inform about toll fees. After returning the car, I got a fine without any email notification and they directly charged my credit card a high processing fee, which didn't match the total amount. Be cautious!
Read More > 8 /10 Very good
Reviewed: Friday, April 11, 2025
It's acceptable.
Read More > 6 /10 Average
Reviewed: Friday, April 11, 2025
The process was convenient and the car pickup was fast, but the staff forced me to pay for the highway fee even though I didn't plan to use the highway. The platform resolved this issue in the end. Although the process was unpleasant, in the end, Zuzuche helped me resolve the highway fee issue.
Read More > 8 /10 Very good
Reviewed: Friday, April 11, 2025
Overall satisfied, easy pickup
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
No waiting in line, the service staff explained everything clearly, and the handover was incredibly smooth.
Read More > 6 /10 Average
Reviewed: Friday, April 11, 2025
The car pickup process was fine, communication was clear and efficient. However, there were some disputes with the return report and follow-up. The on-site return inspection showed no problems, and I signed off on the process. But the next day, after returning to my home country, I received an email stating there was a small scratch, about 2cm. Europe's economy isn't doing well, so unexpected issues are more common. I recommend using a larger rental company like Sixt, as smaller companies might offer lower upfront rentals, but more surprises after.
Read More > 8 /10 Very good
Reviewed: Friday, April 11, 2025
It's okay
Read More > 8 /10 Very good
Reviewed: Friday, April 11, 2025
Everything was fine, small issues were resolved quickly.
Read More > 8 /10 Very good
Reviewed: Friday, April 11, 2025
Good
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
Excellent service
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
Satisfactory
Read More > 2 /10 Poor
Reviewed: Friday, April 11, 2025
My credit card had issues and they wouldn't accept a cash deposit, so they refused to rent to me. Since it was prepaid, I ended up wasting the rental fee.
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
What's impressive is that the preauthorization refund was processed very quickly, refunded the next day.
Read More > 8 /10 Very good
Reviewed: Friday, April 11, 2025
Following the signs, it was easy to find Parkhaus 4 where the car rental company is located. Dryyve is a smaller player compared to Avis, Hertz, and Europcar, and their counter is at the very end of the hall. The good thing is that there was no queue. Note that only basic insurance is included, but they weren't pushy about selling extras. However, they didn't print my contract at first and had to get someone else to reprint it later. I was not very satisfied with the car they gave me—a worn-out Citroën C4 with Hungarian plates and 50,000 kilometers on it. The car was dirty, with dead insects on the headlights. The trunk can fit two 28-inch and one 20-inch suitcases, which is quite spacious. When you switch to sport mode, it performs OK on the highway and doesn't feel unstable at 150 km/h.
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
Over the counter security hold was 1500 euro which was more , secondly the counter insurance was way higher so it’s best to purchase online at QEEQ
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
All was very good. Smooth conduct by counter staff and very well managed.
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
The service was good, the deposit was returned on the same day of return, and the car was in good condition.
Read More > 8 /10 Very good
Reviewed: Friday, April 11, 2025
Pretty good. Relevant information is confirmed via email, and any issues can be reported.
Read More > 2 /10 Poor
Reviewed: Friday, April 11, 2025
This is the worst car rental company I have ever encountered, whether domestically or abroad! Simply outrageous! I didn't notice the mileage limit when booking, and when I arrived at the store to pick up the car, they forced me to pay an extra 150 euros. Their attitude was arrogant the whole time, leaving no room for negotiation, and they aggressively pushed their insurance options. After declining, they charged an additional 30 euros for highway tolls, yet didn't place any stickers on the windshield! On top of that, when returning the car, we experienced thunderstorms in Vienna that day, making us hesitant to drive too fast on the highway. Furthermore, the return location was extremely hard to find. After much effort, we located the return parking lot, but queuing up on-site delayed us by over half an hour. This caused us to return the car a few minutes late overall. When handing over the car, I explained to the staff on-site that the delay was due to the weather and asked if it was an issue, to which I received a reassuring response: 'No problem!' Only then did we leave assured. However, as soon as we reached the hotel, our credit card was immediately charged 102 euros! Why did they not inform us on-site about the fee? Moreover, the 102 euros included an extra highway toll charge! Absolutely shameless!
Read More > 2 /10 Poor
Reviewed: Friday, April 11, 2025
This is by far the worst car rental company I have ever encountered both domestically and internationally! It’s outright robbery! I didn’t notice the mileage limit when booking, and upon arrival at the store to pick up the car, the company forced us to pay an additional 150 euros. Their attitude was arrogant throughout, and there was no room for negotiation. They kept pushing their insurance on us, and after refusing, they charged us another 30 euros for highway tolls. Yet, they didn’t even place any stickers on the windshield! That’s not all—the process of returning the car was a nightmare. On the day of return, Vienna was experiencing a thunderstorm, so we drove cautiously on the highway. Additionally, the return location was extremely difficult to find. After much struggle, we finally located the return parking lot only to stand in line for over half an hour, causing the car return to be late by just a few minutes. When handing over the car, I explained to the staff on-site that the delay was due to the weather and asked if there would be any issues. Their response was 'no problem!' Hence, we left confidently. However, before we even reached the hotel, my credit card was immediately charged 102 euros! Why didn’t they mention the charge on-site? Moreover, the 102 euros included an extra highway toll that they added again! Absolutely shameless!
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
Very satisfied.
Read More > 2 /10 Poor
Reviewed: Friday, April 11, 2025
The store didn't accept the translation document and required purchasing insurance to provide the vehicle. There was a mileage limit, and only after paying 2000 yuan was it unrestricted.
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
Overall, there weren’t any major downsides; it's pretty standard. However, this company doesn’t include highway toll tickets in the car, so you need to purchase them additionally from the staff. If you buy their full insurance, it costs 28 euros per day. It is recommended to get the full insurance directly from the rental company, as it is the same price as the domestic insurance provided by QEEQ, but can save you a lot of trouble in case of any issues. The car received was a compact Peugeot SUV. The trunk could fit two 26-inch suitcases, and more luggage would need to be placed on the rear seats. The mileage was over 20,000 km, so it was relatively new. It included driver assistance features, and overall, I was very satisfied with the car's condition.
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
Excellent service, great experience
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
Great service
Read More > 8 /10 Very good
Reviewed: Friday, April 11, 2025
Self-service for car pickup is quite convenient. I reserved an SUV, but the actual car I received was a compact Kia sedan.
Read More > 8 /10 Very good
Reviewed: Friday, April 11, 2025
Satisfied
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
The staff at the rental company was very friendly and efficient. Overall, it was a good experience, different from renting a car in Hungary. This company might be a smaller car rental business. I purchased the supercover insurance at the counter, but unlike Hertz, they didn't provide a black folder containing various documents. After confirming with the staff, I learned that any issues can be addressed by contacting the technical support hotline on the dashboard. The entire process was smooth, and returning the car was also quick. By the way, I'll opt for a diesel car next time.
Read More > 10 /10 Excellent
Reviewed: Friday, April 11, 2025
No matter what, the rental company charges a cleaning fee of 20 euros.
Read More > 6 /10 Average
Reviewed: Friday, April 11, 2025
Car pickup was reasonably efficient.
Read More > 6 /10 Average
Reviewed: Friday, April 11, 2025
The service was average, and additional fees were charged. After returning the car, I received a bill that included a €24.16 cleaning fee, which was not disclosed when renting the vehicle. I have never encountered this with other rental companies.
A highway toll fee was also charged mandatorily. Although highways in Austria require toll payments, this fee is typically optional—you can decide whether to purchase it at gas stations if you plan to use the highways.
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