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Thrifty, Kona International Airport Car hire

Thrifty 3000+ ratings, 29 reviews

Hawaii - Hawaii Island, Hawaii, United States

8.3 / 10 Very good

Best Price Car Hire at Kona Airport(KOA)

Last updated on: March 24, 2025

Thrifty - Kona International Airport Information, Car hire Instructions & Policies

Address

Thrifty Car Rental, 73-200 Kupipi Street Kona International Airport Kailua Kona, HI, US

Telephone

+18772830898

Pick-up Instructions

The Thrifty - Kona International Airport car hire location is located out of the airport

You can arrive of Thrifty - Kona International Airport car hire by free shuttle bus.

Off Airport - Shuttle Service;Please exit the baggage claim area and proceed outside to the median strip, follow signs for the rental car shuttle pick up.

Drop-off Instructions

Please retrun to the off airport office, Google map link: https://maps.app.goo.gl/konb7weSJU2ZFara8 Then, take the free shuttle back to the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -22:30
05:00 -22:30
05:00 -22:30
05:00 -22:30
05:00 -22:30
05:00 -22:30
05:00 -22:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 13/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 16.99/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 13.99/day
capped at USD 91
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 13.99/day
capped at USD 98
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 13.99/day
capped at USD 91
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
USD 18/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Mexico, Canada
A vehicle can be driven across the Canadian border at any time, no matter what location it was rented from. It is recommended to have PERS coverage when using vehicle in cross border rentals for the US and Canada. The renter must have a valid driver's license and rental record to cross the border into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification. If a renter (including a Canadian resident) is driving a U.S. rented (and licensed in the U.S.) vehicle to Canada, it can only be driven across the border for up to 30 days unless an extension is requested from Customs at the time of entry.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 km from Kona Airport

104.1 km from Hilo Airport

FIND ME A CHEAP RENTAL
Map view of Thrifty Store Location
coordinates: 19.7346774 -156.0358654

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.3 / 10 Very good

  • Vehicle condition: 0.6
  • Vehicle cleanliness: 0.6
  • Spaciousness: 0.6
  • Counter staff: 0.6
  • Pick-up location: 0.6
  • Drop-off location: 0.6
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins
  • R.Gamboa

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Easy process and good service.
    Read More >
  • Anonymous

    Hawaii - Hawaii Island

    8.7 /10 Very good

    Reviewed: Thursday, March 27, 2025

    The wait to get the vehicle was long, over 45 mins. but the process of getting the car was quick. The vehicle was perfect for our trip as it was a Golf trip and needed all the extra space for gear. Drop off was quick and easy.
    Read More >
  • Sandra Edison

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Got lucky with the rental, they gave me a GPS for free which was a lifesaver! Kudos.
    Read More >
  • Julia Dryden

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Thursday, March 27, 2025

    The entire rental process was quite smooth, and the return was very fast. Overall, Thrifty is considered a lower-end rental company in the U.S. The vehicles are not very new. During the rental, the staff will try to recommend various insurances and vehicle upgrades.
    Read More >
  • Marico Sheridan

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Thursday, March 27, 2025

    Average
    Read More >
  • Roberta Walton

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Thursday, March 27, 2025

    They don't accept long-term Chinese driver's licenses. Luckily, someone in our group had a license with a fixed term.
    Read More >
  • Troy Nick

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Thursday, March 27, 2025

    Overall satisfied
    Read More >
  • Flora Bess

    Hawaii - Hawaii Island

    4 /10 Average

    Reviewed: Thursday, March 27, 2025

    The queue for picking up the car was long. When it was finally my turn, they aggressively tried to sell insurance. After refusing, they deliberately delayed the process and refused to give me a four-wheel-drive vehicle, claiming that their branch does not have Jeep Compass or similar models with four-wheel-drive. This ruined my plans to go to the Mauna Kea summit to watch the sunset, as I was only able to reach the visitor center because my vehicle didn't pass the inspection for summit access.
    Read More >
  • Ellis Abbot(t)

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Thursday, March 27, 2025

    Excellent
    Read More >
  • Blair Ramsden

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Very good
    Read More >
  • Fanny Gibbon

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    The car rental experience was good.
    Read More >
  • Vivian Ezekiel

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Overall, I was very satisfied with the service. At pickup, I just said I have extra insurance covered and I will return with a full tank of gas, and the staff didn't try to upsell anything. I only rented the car for one day to go up the mountain for stargazing, but I should have rented it for a few more days because the small car I got later couldn't handle the green sand beach.
    Read More >
  • Angelo Woolf

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Clear instructions on no extra insurance and full fuel return, very straightforward. Just swipe the card and get the receipt. The staff is friendly.
    Read More >
  • Eli Buck

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Standardized service without upselling
    Read More >
  • Mark Kathleen

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Good
    Read More >
  • Enoch Doherty

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    They provided a spacious car, which was very comfortable. This car accompanied us for the longest time, traveling from San Francisco to Los Angeles. We rented it for twenty days, and no issues occurred. The car was also very new.
    Read More >
  • Laurel Ellis

    Hawaii - Hawaii Island

    4 /10 Average

    Reviewed: Thursday, March 27, 2025

    It was just okay. They were a bit slow, and I waited for over half an hour for the car.
    Read More >
  • Mirabelle Ingersoll

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    The service is acceptable.
    Read More >
  • Adolph Julius

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Not bad.
    Read More >
  • Devin Gunther

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Satisfied.
    Read More >
  • Francis Lincoln

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    I initially thought there would be extra charges for the upgrade, but after contacting customer service, I found out no additional fees were charged.
    Read More >
  • Regan Child

    Hawaii - Hawaii Island

    4 /10 Average

    Reviewed: Thursday, March 27, 2025

    1. I reserved a Wrangler, but when I arrived at the rental location, they told me there were no cars available. I had to drive all the way from Hilo to Kona Airport on the third day to return the car, which was very inconvenient. 2. Even though I returned the car with a full tank of gas, I was charged for fuel and had to call afterward to dispute the charge.
    Read More >
  • Newman Herbert

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Thursday, March 27, 2025

    They initially provided a pickup truck, but after repeated requests, they finally exchanged it for the Wrangler I originally booked.
    Read More >
  • Ferdinand Bart

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Very satisfied
    Read More >
  • Katherine Alick

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    The minibus driver was very helpful, assisting with lifting luggage onto the minibus. The Thrifty shuttle bus was easy to locate after arriving at the airport. The staff at the pickup counter were also very nice. When asked what type of fuel to use, they said regular, and specifically mentioned 87 after confirming with a colleague. Communication was smooth overall.
    Read More >
  • Norman Garcia

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Thursday, March 27, 2025

    Specifically rented a Jeep Wrangler for stargazing at the Mauna Kea Observatory on the Big Island, but when I arrived to pick it up, I was told that all their Wranglers had been recalled and there were none available. After insisting that I simply needed a vehicle capable of reaching the observatory, they initially gave me a Dodge SUV and asked me to come back before heading to the observatory to swap for a more suitable vehicle. Upon issuing the rental contract, they charged a $200 deposit along with an additional fuel service fee, which they said would be fully refunded if I returned the car with a full tank. Two days later, when I went to swap vehicles, there still weren’t any Wranglers. Instead, they gave me a Ford pickup truck, which came with an uncovered truck bed and no straps for securing luggage, causing my luggage to get wet. Thankfully, I brought my own straps, so the luggage didn’t slide around in the truck bed. During the handover of the truck, I asked a technician how to switch between 4H and 4L gears but was asked for a tip in return. The service at the rental company was average, but the pickup and return processes were efficient and didn’t waste any time. Although I returned the car with a full tank on both occasions, the company still deducted the fuel service fee from my deposit without notifying me. They even charged 10% more than the original fuel service fee indicated on the contract. Fortunately, I kept the receipts from both fuel refills and photos of the fuel gauge at the time of vehicle handover. After returning home, I filed a complaint via the rental platform, and the deducted fees were refunded. Considering the efficiency of their processes for picking up, swapping, and returning vehicles, as well as the successful refund of the fuel fee, I decided not to give a negative review.
    Read More >
  • Hogan Vogt

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Thursday, March 27, 2025

    I specifically rented a Jeep Wrangler for stargazing at the Mauna Kea Observatories, but when I arrived at the rental location, they informed me that their Wranglers had been massively recalled and none were available. After insisting that I needed a vehicle capable of reaching the observatories, they initially provided me with a Dodge SUV and instructed me to exchange it for another vehicle before heading to the observatories. At the time of pickup, apart from the $200 deposit, they added a fuel service charge as a refundable deposit, promising a full refund if the car was returned with a full tank. Two days later, I went back to exchange the vehicle, but they still didn’t have a Wrangler and gave me a Ford pickup truck instead. Unfortunately, the truck bed had no cover or cargo straps, so my luggage got wet. Luckily, I had brought my own straps to secure the luggage and keep it in place. During the handoff, I asked the staff how to switch between 4H and 4L on the truck, but they asked for a tip in return for the explanation. The rental company's service was average, but the pickup and return process was efficient and didn’t waste my time. Despite returning the car with a full tank both times, the company still deducted the fuel service charge without notifying me, and the amount they deducted was 10% higher than the initial deposit. Fortunately, I had kept the fuel receipts and photos showing the fuel level at the time of return. After returning home, the rental platform resolved the issue and refunded the amount. Considering their efficient handling of pickup, exchange, and return, as well as the fact that they eventually refunded the fuel service charge, I decided not to leave a negative review.
    Read More >
  • Richard Clement

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Good service
    Read More >
  • Marsh Price

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 27, 2025

    Very satisfied, quick and convenient.
    Read More >
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Drop off at

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2200989085
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Service Code#2200989085

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