The car rental company's customer service aggressively pushed insurance. Renting a small car for 6 days required purchasing insurance worth over $137, which is more than double the rental fee. It took nearly three hours to finally get the car.
PÉSIMA EXPERIENCIA, comprendo que mi reserva fue hecha bajo otra agencia, y no me hicieron válido mi aseguranza previamente pagada con la renta de mi auto, tuvimos que pagar otro seguro o sea otros 4,000 de los que ya habíamos pagado, el personal fue súper grosero, pedimos servicio, tardaron más de 2 horas en hacernos entrega del auto!
El depósito de seguridad aún no me lo devuelven!.
About QEEQ:10.0/10
Considero bastante desagradable mi experiencia en esta ocasión, en QEEQ me ofrecieron pagar una seguranza para poder rentar el vehículo, pagué una aseguradora por cada día.
Vaya sorpresa que al llegar a la agencia, me dicen que ese seguro No me es válido, que debo de pagar otro seguro ya que si no lo pago no me podían hacer entrega del auto.
Les mostré la póliza del seguro pagado y no me lo hicieron válido por lo cual tuve que pagar otros 4,000 por otro seguro.
PÉSIMA EXPERIENCIA, el personal fue sumamente grosero.
O aluguel do carro correu tudo bem e a empresa foi muito organizada o tempo tudo. O único inconveniente é em Cancun o seguro de proteção de terceiros é obrigatório e não está incluído no orçamento - ficou cerca de USD25 por dia, e isso fez com a minha reserva terminasse quase o dobro do que havia pago inicialmente.
About QEEQ:8.0/10
Poderia deixar mais claro que seguro para terceiros não está incluído na proteção oferecida.
Overall, it was quite satisfactory. However, they asked us to purchase additional insurance since we only opted for the basic coverage from the rental company, which didn’t feel great.
Me obligaron a contratar los seguros lo que incremento bastante el costo total de la renta, además de que me dieron un auto de menor nivel que el que contraté.
Me comentaron que aunque QEEQ ya tenia coberturas, que esas no eran válidas para ellos.
“Very Negative Experience with MAS - significant and aggressive upselling”
About MEX:4.0/10
Significant and aggressive 'upselling' from the local staff team. The lady said I could not take the car unless I increased my 3rd party liability insurance. We were asked to pay another £300, on an initial booking of £106! Only from speaking separately with Sixt did I get the truth. It took over 2 hours to resolve and get the car. We actually had 37,500 USD of 3rd party insurance, which is the legal minimum, so we ended up taking the car.
About QEEQ:8.0/10
Tries to help resolve the issue, and followed up regularly. They were really good.
Everyone, make sure to watch them closely when they process the payment and check if it's a deposit or if they're secretly adding insurance. Overall, very poor service. I won't rent from Europcar again. The store forces you to buy a full tank of fuel, or you’ll get a car with no fuel. Their attitude is like they don't care whether you rent from them or not.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Parker Gladstone
-
-
-
-
View more >H.Weiss
-
-
-
-
View more >Cynthia Clemens
-
-
-
-
View more >Orville Trevelyan
-
-
-
-
View more >Valeria Arana
-
-
-
-
View more >-
-
-
-
View more >Charles Philemon
-
-
-
-
View more >Valentina Bethune
-
-
-
-
View more >Aaron Ricardo
-
-
-
-
View more >Belinda O'Neil
-
-
-
-
View more >Marcelo Torres
-
-
-
-
View more >J.Mendoza
-
-
-
-
View more >Simon Gibson
-
-
-
-
View more >Cleveland Simon
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >A.RIVERA RAMIREZ
-
-
-
-
View more >Wright Jasper
-
-
-
-
View more >-
-
-
-
View more >Edison Chamberlain
-
-
-
-
View more >Car hire Brands Ranked AT Cancun Airport, CUN
Know More about Cancun Airport Car hire
Pay for Car Rentals with Crypto