Value for money

I upgraded to a VW T-ROC. It was a great car. Would definitely drive it again.

It is a great booking platform. I hired from Prestwick location, the address and phone number should reflect that once car has been booked.

The vehicle we received was spacious and overall pretty clean. There was some minor damage that wasn’t on the report and before we left we had to report it and get the record amended. The staff were all friendly and helpful. Overall very good service and we would recommend and use again

Excellent. No complaints at all

Lovely car better than expected and allowed plenty of room for packing and comfort. Delay at collection was only due to increase customers collecting at the same time, but team members were polite and friendly

Easy navigation and good communication throughout

Staff at Europecar were not well organized. On returning the car the receptionist was trying to raise claim against me for small scratch which was in the car before picking up the car. Though I got a zero excess insurance from you; however, I was defending until they find in their records that it was there before picking up the car. Again, the lady claim that you extend your previous booking so we have to raise it against you, but lucky that was not the case, as I did only one booking and she could not raise any claim. Please consider this case with all of your customers before paying them for any claim to Europecar.

Prefect service, I wish you all the best and hope to be with you in the near future.

Like: Ease of collection and friendly helpful staff.
Dislike: The car hadn't seemed to be hoovered out after the last rental.