Hertz SAN JOSE DEL CABO A/P Review: Pickup/Drop-off Excellent, Cleanliness Acceptable, Customer Service Po......

Hertz Invoice me at drop off 791.63 US$ (16379 MXD) instead of 687.67 US$ as agreed with tour services. I paid 103.87 US$ more as agrred at the reservation.

About QEEQ: 8.0 /10

Hertz Invoice me at drop off 791.63 US$ (16379 MXD) instead of 687.67 US$ as agreed with tour services. I paid 103.87 US$ more as agrred at the reservation.

Naoufal

Mexico

x2
x0
x0
x3

1 days rental

Economy | Nissan March 2 Doors or similar

Reviewed: Mon, Dec 30, 2019

“Good experience but much unclarity when it comes to insurance policies (Hertz vs EasyRentCars)”

About Hertz: 7.0 /10

Overall I think that the experience was okay but I was shocked that they were not aware of the extra-insurace we paid for with EasyRentCars. Therefore they tried to convince us to pay extra money to get an insurance that we have already. It’s probably also due to the lack of communication or clarity between EasyRentCars and Hertz

About QEEQ: 8.0 /10

Overall I think that the experience was okay but I was shocked that they were not aware of the extra-insurace we paid for with EasyRentCars. Therefore they tried to convince us to pay extra money to get an insurance that we have already. It’s probably also due to the lack of communication or clarity between EasyRentCars and Hertz. The price drop check worked as I was hoping and I got a refund of a small amount. It was a good discovery.