We rented the car to get back to the airport in Omaha. Within a few minutes of picking up the car, we got a text stating the flight was cancelled. We immediately took the car back and asked if they could do anything since we only had the car a few minutes and was returning it there. They charged us the full price.
The process was convenient, the car was in great condition! The service was excellent, no pressure to buy insurance. The staff were very friendly. Returning the car was especially convenient, Hertz's management was very efficient, they inspected the car on the spot, printed the receipt, and the deposit was refunded instantly.
Both renting and returning the car were very easy. The shuttle bus was convenient. I left my cigarette lighter USB adapter in the car when returning it, but the staff reminded me and returned it to me.
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