Excellent

the counter people want give other services that i dont need it

excelent

I have had great service at this specific site both times I was here. My only complaint is that the price was extremely expensive compared to anything I have rented all year

I have no complaints about this service. It has been very easy to use. I do have huge complaints about one of the companies I rented a car from

the staff at pick up were wonderful to deal with early hours of the morning it was a pleasure after a long flight friendly and helpful staff made it an enjoyable trip thanks very much to the girls at the Dollar counter

I rented the car based on your promised price of $55.18. When I got to the rental counter, the representative gave me a price of $80.55 for the same reservation I had made through you. I asked why the difference. Her response: taxes. I said taxes were included in the original reservation. When I refused to pay $80.55, she said she had no more cars and I was essentially stuck, just having completed a 24 hour trip, ending in Newark. So I took the car for $80.55 but am going to dispute the difference with my credit card company. When I returned the car and received an itemized receipt, it showed three separate amounts for various things like emergence road service, premium road service, etc. that I had never accepted, or even been asked to accept. The Dollar agent should be fired for her lies.

Like: Shuttle drivers were very nice, so were the counter staff. Drop off staff friendly as well! Car was great, all options and having sat radio was a plus.
Dislike: Only problem encountered was the drive to and from. Much of it due to LAX. It can take a long time to drive through especially if you get picked up at the first gates. Drive back was a little slow too due to the fact we picked up many arriving rental customers (filled the bus) along the way. Not the drivers fault, but is time consuming.