Overall, very satisfied. The service was polite and there was no trouble. The vehicle was in excellent condition and easy to drive. Drove 2000 kilometers in France, a very pleasant experience.
We booked a standard car to have enough space for 3 kids car seats and luggage for 5 people. We were supposed to have a Peugeot 508 or similar but they didn’t have any suitable cars so we were given a Peugeot 208 instead which we had to squeeze into for the week - extremely uncomfortable and ordering an economy car of this size would have been £60 cheaper!
The waiting time to pick the car up was ridiculous. Told to wait for a staff member to check car over. After 30 minutes, went back to check then told a different message to go and collect car ourselves. Absolutely appalling service.
About QEEQ:10.0/10
Booking was fine. I hope someone gets in contact to rectify the above issues and refunds the ‘standard’ car fee as we were given an economy one!
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