1. The store overcharged with no explanation, and the issue has not been resolved. 2. A week after returning the car, the store emailed me claiming I hadn't returned the car, and threatened to call the police.
The airport staff were not very nice. Previously, when I rented from another company, we checked for scratches on the car together. This time, however, they said it's our responsibility to inspect the car ourselves. Later, the tire blew out, and when I called for assistance, they were very impatient. Both of these employees were not local Caucasians.
Pickup was fine, but returning the car was a hassle. There was no onsite inspection unlike other companies. Nobody was there from the company, and the instructions on where to park were unclear. I had to ask staff from other companies to finally find the parking spot.
Pick up of vehicle went smoothly, lots of assistance given
About QEEQ:8.0/10
All good
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