Overall adequate I made it back to Tel Aviv in one piece
Thank you
jerry rider
Israel
Reviewed: Fri, May 20, 2022
About Europcar:6.0/10
The car had some damage already that was not obvious at 1 am when I was exhausted from travel. It was added to my cost after returning the vehicle. I have a feeling this is a strategy to make extra money on poor tourists
Overall the van performed as well as expected
About QEEQ:8.0/10
Update your rental vehicles. Don’t give out worn out damaged vehicles
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. If you need any assistance, please feel free to contact with us.
We reserved the car for 9 AM and return by 8 PM. Arrived around 9:15 and was charged $50 for being 15 minutes late, which is almost the cost of renting for a whole day.
“I am disappointed with the customer service of Europcar”
About Europcar:3.0/10
I was forsed to pay extra $190 for liability insurance when I was drooping off vehicle even I paid liability insirance when I did my booking
I had to give $2000 deposit which I was not informed before
About QEEQ:10.0/10
N/a
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Overall adequate I made it back to Tel Aviv in one piece Thank you
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