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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7239644153
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7239644153
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Search for Europcar Car Hire in Melbourne

Poor communication, unfriendly and inconsiderate staff

Reviewed: Thu, Jun 9, 2022
About Europcar: 9.0 /10
Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Per your reservation, two credit cards under main driver's name are required for pick up. Please kindly refer to the terms and conditions on our website and your Voucher. Thank you for your understanding.
Mercedes-Benz A Class image
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Compact | Mercedes-Benz A Class or similar

Relevant Reviews on Europcar MELBOURNE AIRPORT

C.Dunn

View more >
Small SUV | MG ZS or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Fri, Dec 8, 2023
“Terrible car”
About Europcar: 8.0 /10
Horrible Chery vehicle. Worst car ever hired.
About QEEQ: 8.0 /10

View more >
Full Size | Holden Commodore or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Fri, Feb 28, 2020
“Overall good car rental experience but could have been improved by less time to pickup”
About Europcar: 8.3 /10
Excess human involvement. The process could be significantly more electronic or simplified. They had to shuffle through keys thrown in a draw for 5-10 minutes before discovering they didn't have the car model ordered so they provided a suitable but very different alternative.
About QEEQ: 8.0 /10
The experience of renting through a rental broker and not directly from a rental company was a little uncomfortable at first (is this transaction legitimate/am I getting ripped off) but in the end the cost saving was worth the third party being involved in the process.

X.Li

View more >
Medium SUV | Toyota RAV4 or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Mon, Jan 6, 2020
About Europcar: 9.0 /10
Not exactly provided me toyota Rav4 but a Hyunda one instead - this is a little bit dissapointing Also they charged 100$ deposit but not yet returned.
About QEEQ: 10.0 /10

Stevo Perth

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Medium SUV | Subaru Forester or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Sun, Apr 28, 2019
“Great car, unauthorized charges ruined experience”
About Europcar: 8.3 /10
Excellent car and good rate. REALLY ANNOYED at being billed over $20 for providing the drivers licence of my wife and not being told we would be CHARGED FOR A SECOND DRIVER BEING REGISTERED - even if she didn't drive the car. This was DECEPTIVE practice.
About QEEQ: 8.0 /10

Jimmy

View more >
Intermediate | Toyota Corolla or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Sat, Apr 13, 2019
“easy to hire the car on line, pick up and drop off car on Europcar”
About Europcar: 10.0 /10
a little busy at the time for pick up due to only 2 service at the time and some customers spend too much time and questions on it
About QEEQ: 10.0 /10
absolutely easy to book a car on Easyrentcars.com. easy to compare the car you want to take

Check out this.

Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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