Counter staff was absolutely dreadful, I got charged $23 and change from the deposit for...I have no idea what, I didn't want to stand in line for an hour to find out...would not use Fox again. Also, you have to pay for your spouse to drive, so Fox is not as inexpensive as you initially think.
The worst service I have experienced in any rent a car company. 2 hour waiting line.... , only 3 people attending while 100 people in line..... once in the counter, the assistant told us that they were sold out for the car I rent an month ago.. and sorry.... the alternative that they gave me was smaller that the one I was supposed to have and also it was dirty... and if we want to wait again an hour they can clean it... or we just take it as it is.... never again with this company!!!!
“Easyrentcars is easy, will not be booking with Fox Rent A Car again”
About FOX RENT A CAR:5.7/10
First car they gave me had a tire going flat. Car was not clean and dinged up. Took pictures as I was totally nervous I would get charged for it. No air on shuttle, shuttle was slow in arriving, service was slow. I will not book with them again.
About QEEQ:10.0/10
easyrentcars was easy and I appreicated being able to buy the insurance at the time of booking as well.
The Fox had confusing signs directing you to return the car in the wrong location. Once it was determined where to return the car, there was no employees directing you on where rot park or leave the car. We had to wait for an employee to give direct us and complete the transaction.
“EasyRentCars was great. Fox rent a car tried to scam me!”
About FOX RENT A CAR:7.0/10
The car was okay. What I didn’t like was that they tried to sell me a toll package that I didn’t need. They said I would based on where I was traveling but I never crossed one toll. That is flat out lying in order to sell more and I don’t appreciate that sort of practice at all!
About QEEQ:9.0/10
Easy to book but did have difficulty understanding the agent. Able to get me the price I wanted at last minute.
“Exterior filthy, inside ok, service was pretty good.”
About FOX RENT A CAR:5.7/10
Car was filthy. Inside was ok. Outside looked like someone went mud running in it and hadn't washed it for months. Counter rep was very nice. Had to wait a while in line. Must have been a peak time.
About QEEQ:10.0/10
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Customer Service
Fox service sucks.
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