Convenient

During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available. However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.

So far, I've found Qeeq's customer service to be outstanding. However, it's important to ensure that vehicles supplied by local providers are equipped with essential features like reverse sensors.

満足しています。返却場所への道順がとても緊張します。

非常に検索や予約の使い方が簡単で良いです。

Our car’s break is not at very good condition. Regular checking needed. Suggest for Better tinting for hot weather and UV block

Easy booking, keep it up

Taking caution Because the car not clean. I paye assurance but they taking my 5000 bath.

The counter staff is very good but the address for their downtown is different from the address given in the listing details. They are kind enough to allow us to return to airport to return the car